At Dogginstix, we prioritize customer satisfaction and have implemented a straightforward return policy. To be eligible for a return, please ensure that the request is made within 7 days of delivery and the product packaging remains unopened and intact.

To initiate a return, please contact Dogginstix via email to obtain a Return Merchandise Authorization (RMA) number. This RMA number should be clearly printed on your return shipment.

All returns must be received by Dogginstix Store within three weeks from the date of notification of the return request.

No, we do not charge any restocking or repackaging fees. We want you to feel confident knowing that returning a product is hassle-free.

Our dedicated customer service team is available Monday to Friday, from 8AM to 5PM EST.

We use personal information to fulfill your orders, provide customer service and support, and improve our products and processes. We may also share product, service, and company news with you.

No, we do not sell your personal information. However, we may share your data with third-party service providers who perform specific tasks on our behalf.

Yes, we may update our privacy policy periodically. The revised version will be effective upon posting. We encourage you to review the policy regularly to stay informed about our information practices.